Privacy Policy
Effective Date: 8 – April – 2026
At Best Pro Service LLC, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you interact with our company, including through our website, phone, text messaging, and in-home services.
By using our services, you agree to the practices outlined below.
1. Information We Collect
We may collect the following information:
Name, phone number, email address
Service address and billing information
Details about your service requests
Photos or notes related to your property (for service documentation)
Payment information (processed securely through third-party providers)
2. How We Use Your Information
We use your information to:
Schedule and perform services
Communicate regarding appointments, estimates, and invoices
Process payments
Provide customer support
Improve our services and operations
Send follow-ups, service reminders, and promotions (you can opt out at any time)
3. Text Messaging & Communication
By providing your phone number, you consent to receive:
Appointment confirmations and reminders
Service updates
Follow-ups and occasional promotional messages
Message and data rates may apply. You may opt out at any time by replying STOP.
4. How We Share Information
We do not sell your personal information.
We may share information only when necessary with:
Payment processors
Software platforms (such as Housecall Pro)
Marketing and communication tools
Legal authorities if required by law
5. Data Security
We take reasonable measures to protect your information, including secure systems and limited access to authorized personnel only.
6. Cookies & Website Tracking
Our website may use cookies or similar technologies to improve user experience and analyze traffic.
You can adjust cookie settings through your browser.
7. Your Rights
You may request to:
Access your personal data
Correct or update your information
Request deletion of your data (where permitted by law)
Opt out of marketing communications
To do so, contact us using the information below.
8. Data Retention
We retain customer information only as long as necessary to:
Provide services
Maintain business records
Comply with legal requirements
9. Third-Party Links
Our website or communications may include links to third-party services. We are not responsible for their privacy practices.
10. Updates to This Policy
We may update this policy from time to time. Updates will be posted with a revised effective date.
11. Contact Us
Best Pro Service LLC
For questions regarding this policy, please contact us directly.
