Messaging Policy
Effective Date: 8 – April – 2026
At Best Pro Service LLC, we use phone calls and text messaging to communicate with our customers regarding appointments, services, and occasional promotions. This Messaging Policy outlines how we communicate and your rights regarding those communications.
By providing your contact information, you agree to the terms below.
1. Consent to Receive Messages
By submitting your phone number through our website, forms, or in person, you consent to receive:
Appointment confirmations and reminders
Service updates and technician notifications
Estimates, invoices, and follow-ups
Occasional promotions or service offers
Consent is not a condition of purchase.
2. Opt-Out Policy
You may opt out of text messaging at any time by replying:
STOP
After opting out:
You will no longer receive text messages from us
You may receive a final confirmation message
For help, reply HELP or contact us directly.
3. Message Frequency
Message frequency varies depending on your interaction with our services, including scheduled jobs and follow-ups.
4. Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier.
5. Acceptable Use
We only send messages related to:
Customer service
Job updates
Scheduling
Relevant offers
We do not send spam or sell your contact information.
6. Data Privacy
Your information is handled in accordance with our Privacy Policy. We use secure systems, including platforms like Housecall Pro, to manage communications and customer data.
7. Compliance
We comply with applicable laws and regulations, including:
Telephone Consumer Protection Act (TCPA)
Industry messaging standards
8. Contact Us
Best Pro Service LLC
For any questions regarding this policy or your communications preferences, please contact us directly.
